Remote Support Session

Need extra help? An Accountable Numbers team member can remote into your computer to assist you!

Instructions:

1. Request a Session ID from Accountable Numbers

2. Enter your Session ID above and click "Connect"

3. On the next page, click "Join Session"

4. Click "Agree and Download"

What is remote access?

Remote access gives Accountable Numbers the ability to connect to your computer remotely and gain control to resolve issues or install updates as needed.

How does remote support work?

Remote support works by establishing a secure internet connection between our team and your computer, enabling real-time screen sharing and control for troubleshooting and issue resolution.

Is it secure?

Yes. Accountable Numbers is committed to the security and privacy of our customers' data. This commitment is backed by a combination of comprehensive, enterprise-grade security features, as well as rigorous, recurring audits of our applications, infrastructure, and internal policies. This ensures your data is secure and your services are uninterrupted.